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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Shephard

February 4, 2026

5  out of  5
rating by Monica Shephard
"I’m so glad I made the switch I was amazed at how much I can save thanks again!"
We responded:
"We are just as glad to welcome you to the agency, Monica! It’s awesome to hear that we were able to maximize your insurance coverage while being able to put some extra money in your pocket. We truly appreciate your kind review!"
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Amanda Polk

February 3, 2026

5  out of  5
rating by Amanda Polk
"Best Insurance providers around! They are reliant - responsive and resourceful. They always take care of all my insurance needs. I wont go anywhere else but Jonathan & his team!!!"
We responded:
"You are the best for sharing your experience, Amanda! We strive every day to deliver prompt, dependable, and exceptional service to all of our awesome customers. It’s inspiring to know that our commitment has earned your loyalty. We are honored and look forward to continue being of service to you!"
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Willie curry

February 3, 2026

5  out of  5
rating by Willie curry
"Carly, I have been doing business with Jonathan for five years and it has good to work with they take care of Insurance needs."
We responded:
"Carly truly honors our mission to provide prompt and qualified service everyday and we are grateful to hear that she has earned your feedback. Your loyalty over the years is something we deeply cherish and will strive to continue to earn. Thank you so much for you review Willie!"
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Lachelle Jones

February 2, 2026

5  out of  5
rating by Lachelle Jones
"I have been with Jonathan Gibson for several years and his office staff as well as himself have always been kind and very helpful."
We responded:
"Thank you so much for your kind feedback Lachelle! We’re delighted to know that Jonathan and our team have been a helpful and friendly presence for you throughout the years. We are excited to continue serving you in the future."
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Glenn Richardson

January 30, 2026

5  out of  5
rating by Glenn Richardson
"Great experience,Jonathan was very helpful"
We responded:
"Jonathan's more than 30 years in the insurance industry is certainly an asset to our office, as well as a major benefit to our customers! We’re thrilled that his knowledge and support with your auto insurance earned such high praise. Thank you for sharing your positive experience Glenn."
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Ladawn Webb

January 29, 2026

5  out of  5
rating by Ladawn Webb
"Jonathan Gibson's Office Team are great I like the fact that when you call or come in and you have questions to ask that they answer them right away or will get right back with you that same day or send you a text answering your questions or sitting down with you going over whatever the situation is we whether it's on the phone or in person breaking the situation down far as whatever your situation is on trying to make you happy and fix the situation we have been with them for a very long time"
We responded:
"Thank you so much for your kind words and continued support and trust in us Ladawn! We’re elated to hear that our team consistently provides timely, thorough, and personalized service whether over the phone, via text, or in person. It is our goal and mission to provide detailed explanations of insurance coverages, processes and billing, helping each customer to feel confident and secure with their insurance choices. We look forward to continuing to serve you and your family for many years to come!"
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Violet Guinn

January 28, 2026

5  out of  5
rating by Violet Guinn
"I've been with Jonathan Gibson and State Farm for a year now. I'm always looking for good, inexpensive coverage. This group of people has really exceeded my expectations for affordable insurance. I was paying $1,200 through Allstate every 6 months. When I switched to Jonathan, I was quoted about $950. I saved $300 right away. I also had a beacon placed in my car. When it was time to renew, and with my safe driving skills from the beacon, I was able to save an additional $300. Now that it's time to renew again, I saved another $60, give or take. Now I've convinced my daughter to switch to Jonathan and State Farm to help her get great rates."
We responded:
"We’re thrilled to hear that Jonathan and the entire team have not only met but exceeded your expectations when it comes to affordable insurance. The team's commitment to finding the best coverage for each client truly makes a difference, and it’s fantastic to see how the beacon and your safe driving have translated into continuous savings! We are honored that you’ve trusted us enough to bring your family to us so that they can experience our unbeatable service. Thank you so much for sharing your experience Violet!"
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Machere Scott

January 28, 2026

5  out of  5
rating by Machere Scott
"Doing business with State Farm is so great because of the friendly & efficient service I always receive when I call the office monthly! Chris is extremely knowledgeable & is always very personable & shows he cares about my concerns. Carly is always friendly & helpful too. They both handle business as if their names are on the door! I appreciate their kindness & consideration the most!"
We responded:
"What a wonderful review Machere! We couldn't agree more with how valuable Chris and Carly are to the agency. Their dedication, expertise, and genuine care for every customer perfectly embody our commitment to standing out in the fleeting world of exceptional customer service. We are beyond ecstatic and primed to continue providing you the friendly and efficient service along with the coverage you deserve!"
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Deniz Duman

January 25, 2026

5  out of  5
rating by Deniz Duman
"Carly, my insurance agent, went above and beyond to help me find a great deal on both my home and auto insurance bundle. She was patient, friendly and easy to work with. Highly recomended!"
We responded:
"Carly has been incredibly insightful and helpful to all our clients since joining our office 2 years ago, always going above and beyond to find the best solutions. We’re lucky to have her on our team and appreciate you recognizing her dedication and friendly approach Deniz! If you ever need anything else, don’t hesitate to reach out!"
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Hank Jenkins

January 23, 2026

5  out of  5
rating by Hank Jenkins
"it is great working with Chris conwell and carly"
We responded:
"We’re glad to hear that working with Chris and Carly has been a great experience for you. They truly maintain the agency’s dedication to providing top-shelf customer service and we look forward to continuing to provide it in the future! Just give us a call as we are always available to explore options to provide comprehensive coverage at a lower price."
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Jose Coronado

January 22, 2026

5  out of  5
rating by Jose Coronado
"Always a pleasure do to business with people like Chris takes care of all my insurance questions,my friends,and family excellent Job Chris I will continue to send you more friends,so you can help them like you do us...always a pleasure to be helped by you...Thanks"
We responded:
"Thank you so much for your kind words Jose! We’re thrilled to hear that Chris has been such a reliable and helpful resource for you and your loved ones. It means the world to us that he has encouraged you to bring your friends and family to our agency and we’re absolutely ecstatic to have the opportunity to provide them the same level of unmatched customer service. "
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Sheila Prince

December 30, 2025

5  out of  5
rating by Sheila Prince
"Chris is so knowledgeable and patient, you couldn't ask for a better representative of state farm!"
We responded:
"He couldn't ask for a better review! We are delighted to hear that Chris helped you end the year with clarity and confidence in your coverage with us. His work exemplifies our office’s mission to offer unmatched customer service."
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William Phenicie

December 19, 2025

5  out of  5
rating by William Phenicie
"Jonathan has always been so helpful. Periodic policy reviews, answering every random question, and always trying to save me some money wherever he can. Couldn’t ask for a better agent."
We responded:
"We're absolutely thrilled to hear that Jonathan has been consistently helpful, whether it's through scheduled meetings and policy reviews or when a random questions pops into your mind. We are truly passionate about providing unmatched customer service every time a customer calls and your review helps validate our track record. Thank you so much for your review, Will!"
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Cindy Pagie

December 18, 2025

5  out of  5
rating by Cindy Pagie
"Jonathan is the best agent he been my agent for over 20 years he will take great care of you!"
We responded:
"Cindy! Words cannot express how grateful we are for being able to continue protecting you and your family for those 20 years and more to come. Thank you so much for leaving us this review as we'll treat it like an early Christmas gift!"
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Sandrine Willis

December 18, 2025

5  out of  5
rating by Sandrine Willis
"He does a great job and will get the job done!"
We responded:
"Thank you for the kind words Sandrine! Your experience speaks to our dedication to providing prompt and invaluable service for all of your insurance needs."
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Gavin Fischer

November 13, 2025

5  out of  5
rating by Gavin Fischer
"Very friendly quick and easy"
We responded:
"Thanks for taking a moment to share your experience! We're delighted that the process was straightforward and stress-free."
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Jason Tripp

November 10, 2025

5  out of  5
rating by Jason Tripp
"Johnathan was amazing helped me out alot"
We responded:
"You are amazing for leaving us this review of your experience with him! Thank you for highlighting Jonathan's assistance Jason."
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Skyler Simmons

October 9, 2025

5  out of  5
rating by Skyler Simmons
"Very Helpful, Patient and Persistent. Walked through explanations in detail. Compare auto insurance policy with competitors. And had very excellent Positive aptitude."
We responded:
"Thank you for sharing your rating and the outstanding traits you've experienced from our team! We aim to achieve our office mission by ensuring every customer receives this same level of service."
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Olivia Erdman

October 9, 2025

5  out of  5
rating by Olivia Erdman
"Everyone is so polite and very professional but Ashley Lovelace is amazing!!! She goes above and beyond with patience and you can tell she loves her job. Great personality and she's the main reason I switched insurance companies."
We responded:
"Ashley truly soars and shines above the competition every day and we are overjoyed to know her patience and passion was the reason you chose us. Thank you for the wonderful feedback Olivia!"
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Allen Buning

October 9, 2025

5  out of  5
rating by Allen Buning
"ashley lovelace was wonderful got my insurance down and got roadside assistance . I didnt have with geico ty very much"
We responded:
"Thank you for giving Ashley a shout-out Allen! It’s wonderful to know she was able to find you more coverage while keeping it affordable."
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Justin Cooper

October 1, 2025

5  out of  5
rating by Justin Cooper
"I’ve had a great experience with Jonathan Gibson and his team at State Farm. They were extremely helpful and communicative when my camper was stolen a couple of years ago, and more recently, Jonathan quickly set up a personal items policy for my camera gear right before an international trip. His office is always polite, courteous, and willing to go the extra mile. Highly recommend!"
We responded:
"We sincerely appreciate you taking the time to share your positive experience with Jonathan and the team. It’s wonderful to know Jonathan was willing and able to support you through last-minute preparations, providing prompt and affordable coverage on your camera equipment days before your international trip. Your kind words and recommendation truly motivate us to continue going the extra mile."
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Sharon JONES

September 25, 2025

5  out of  5
rating by Sharon JONES
"I appreciate Christopher for everything he has done. Christopher conducted himself in a very professional manner, very friendly , easy to talk , He makes sure that you understand the policy ."
We responded:
"Thank you for your wonderful feedback! We're happy Christopher could provide you with expert, friendly service and ensure you fully understood the policy details. He truly exemplifies our priority to maintain a professional yet inviting atmosphere."
Profile photo of Austin “Zogu” Blount

Austin “Zogu” Blount

September 22, 2025

5  out of  5
rating by Austin “Zogu” Blount
"Ashley helped me set up home and auto insurance. Super easy process and saved me a lot of money. She also went through everything with me and made sure I understood the entire process. 10/10"
We responded:
"What an amazing bundle to have Austin! Thank you so much for sharing how Ashley was able to provide a thorough but easy to understand break down of the application process and protect your assets at a price you deserve. We will make sure she hears about the extra 5 stars you've given her!"
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Terry Turner

September 16, 2025

5  out of  5
rating by Terry Turner
"Ashley is amazing! She presented me with a policy for my autos and renters that was head and shoulders above my current insurer. What a relief! She was very delightful to interact with, being both quick and efficient. Thank you Ashley!!"
We responded:
"Terry, thank you for giving Ashley the opportunity to provide you with great insurance protection at a great price. She really is phenomenal at finding the perfect balance between proper coverage at an affordable rate. We are thrilled that she was able to do just that for you in her usual stellar way! We appreciate you for trusting us with your insurance needs and giving Ashley this fantastic shout out. "
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Terra Phillips

September 12, 2025

5  out of  5
rating by Terra Phillips
"Loved speaking with Ashley. Process was easy. She got my husband and I a dang good deal. 10/10 recommend!!"
We responded:
"We hope speaking with Ashley made it a dang good day! We adore hearing how she was able to simplify the application process and provide an insurance package that gets the most bang for your buck. Thank you so much for your review!"